We’re all in this together. Our world has been shaken, and it’s critical that we all do our part to slow the spread of the COVID-19 pandemic.
Remaining Calm, Yet Precautionary
In a recent blog post, we highlighted the benefits of Section’s ‘work-where-you’re-awesome’ policy, but we never could have predicted the full importance of our remote work culture in the face of a global crisis.
As we’ve moved from remote-optional to remote-mandated, here are some additional steps that we’re taking to ensure that we’re acting as responsible global citizens while continuing to support our clients and the growing demands on the Internet.
Delivering Reliability, Performance, and Security
Now, perhaps more than ever, the responsibility of delivering reliable, performant and secure Internet traffic is one that we don’t take lightly. We’re committed to continuing to support our clients with solutions that enable optimized digital experiences.
Uninterrupted Support for Clients
Just as we’ve always done, we will continue to offer 24x7 support.
We have restricted all business-related travel among our team and asked that personal travel be heavily considered and limited to only essential travel.
Beyond closing down our available office spaces, we’ve asked everyone in our organization to limit any unnecessary risk of exposure. This means being mindful and respectful of the severity of the circumstances and making conscious decisions that serve the best interests of ourselves and our global community.
Virtual All-Company Offsite
As a globally distributed team, each year, we take the opportunity to gather everyone for an all-company offsite to connect and align on strategic planning for the coming year. This year, we made the early decision to transition to a virtual offsite agenda with the hope of postponing the in-person gathering to a post-COVID-19 timeframe. To lighten the disappointment, we’ve circulated offsite care packages to our team - yay Section schwag!
Support for Circumstances in Flux
While the adaptation of remote working is virtually seamless for our team, we recognize that many are faced with new challenges of partners, children and roommates all converging into a newly shared workplace. We’re here to support our team and their families during this time. We’ve got extra laptops available to loan and are supportive and understanding of shifted schedules and unplanned interruptions.
Beyond taking the necessary safety precautions, let’s not forget to try to stay calm and be kind, supportive, happy and positive.