Edge Delivery

Maintenance Pages

Deliver a friendly outage or maintenance page during planned or unplanned maintenance periods.

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Whoops? Origin Servers Offline?

Whether you have planned maintenance underway or your servers are unexpectedly offline, you can serve a friendly outage page to your users from the Section platform automatically.

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When you know you need to take your site offline for a period to perform maintenance, serving a friendly outage page directly from Section is a simple and effective way to improve your user experience.

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By setting up Section to respond to your users with an unplanned maintenance page or friendly error page, you can concentrate on identifying and resolving the underlying problem knowing your users are receiving a branded outage message.

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Included as part of any Section subscription with Varnish Cache enabled, the Section Maintenance Page feature is easy to set up with some simple VCL. Let us help you get started.

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Prepare and load your HTML and assets to be served from the Section platform so that when planned or unplanned maintenance happens, you are ready with your outage page to be served directly from Section.

Provide the best user experience when your website is down.

Every application needs to perform maintenance at some point or other, whether as part of the application or because of some core issue surfacing with the code, database or hosting infrastructure.

Users browsing the wrong URL on your domain will strike 400 response errors and timeouts; connection or execution failures will generate 500 error codes.

While outages and errors are inevitable, providing customers with unbranded error pages with no information as to why the site is offline is avoidable. By providing users with insight that the application is either intentionally or unintentionally offline, users will be more likely to accept that the outage is temporary and that you have the problem in hand.

Ultimately, a friendly maintenance page means users affected will be more likely to return to your application.

Technical Details

Maintenance Pages

To use Maintenance and Friendly Error pages on Section you will need to have Varnish Cache 4, 5 or 6 on your Section application. Varnish Cache is an edge module that uses rules you create in VCL (Varnish Configuration Language) to manage HTTP requests by caching objects or redirecting users.

To add friendly Maintenance or Error pages to your Section application, check out our documentation for instructions.

Section’s experienced engineers will also help you implement Maintenance and Friendly Error pages for you during an activation session or when you are heading into a maintenance period.

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